The Pharma Career Ladder · The country manager · Step 7: Leading the leadership team · Lesson 3

Level five leadership

Humility plus professional will

By Ahmed El Menshawy · 20 years in pharma, from medical rep to country manager in the UAE. Founder of RepPharma. LinkedIn
Published

Some of the most effective leaders I have worked with were not the loudest people in the room.

Jim Collins described this in Good to Great as Level 5 leadership: personal humility combined with fierce professional will. Modest about themselves. Relentless about results.

In a country role, I see it in eight habits.

  • Humility:
  • Credit goes to the team when results are good.
  • The mirror first when results miss: what did I get wrong?
  • Quiet in the room, so others speak before you do.
  • Successors ready, because you built people who could do your job.
  • Will:
  • Standards never bend. Compliance and quality are not traded for a number.
  • The hard decision gets made when the facts say so, even when it is uncomfortable.
  • Resolve through setbacks. A bad quarter changes the plan, not the ambition.
  • And success is judged by how the team does after you have moved on.

The two halves need each other. Humility without will becomes a pleasant team that drifts. Will without humility becomes a leader nobody tells the truth to.

“The best leaders are ambitious for the organisation, not for themselves.”
Level five leadership: Humility plus professional will

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